no-code.supply

Refunds

Last updated 21 October 2026

In plain words

  • Everything we sell is a digital product, delivered right after checkout. All sales are final: we don't offer refunds.
  • If something doesn't work as described, email us and we'll fix it. Your statutory rights for faulty digital content always apply.

1. Who your purchase contract is with

Polar (polar.sh) is the merchant of record for every purchase on this site, so the purchase contract is formally with Polar. This page sets out our policy. It applies to every no-code.supply product sold through Polar, whether you bought it on this site, on grit-ui.com (now retired) or through a link anywhere else.

2. No refunds on digital products

Templates, the Grit UI kit and the Framer code components are digital content. They're delivered as soon as you've paid: a download link, a licence key or a remix link. Because of that, all sales are final, and we don't give refunds for a change of mind, for buying the wrong edition, or for a product you didn't end up using.

Check the live demo, the product page and the licence before you buy. If you have a question first, email contact@no-code.supply.

3. The EU 14-day right of withdrawal

Consumers in the EU normally have 14 days to withdraw from an online purchase. For digital content that isn't supplied on a tangible medium, that right ends once delivery begins with your prior express consent and your acknowledgement that you lose the right by doing so (Directive 2011/83/EU, art. 16(m); in Finland, the Consumer Protection Act, kuluttajansuojalaki, chapter 6). You give that consent at checkout, and delivery starts straight away.

4. If something is faulty

If a product is faulty, doesn't do what the product page says, or never reached you, email contact@no-code.supply with your order reference (the checkout ID on the thank-you page, or the reference on your Polar receipt) and what's wrong. We'll fix it or send you a working version.

Nothing on this page limits your statutory rights for digital content that doesn't conform to the contract (Directive (EU) 2019/770; kuluttajansuojalaki, chapter 5 a). Where the law gives you a price reduction or a refund because a fault can't be fixed, you get it.

5. If we can't agree

Email us first. If you're a consumer in Finland and we can't agree, you can take the dispute to the Consumer Disputes Board (Kuluttajariitalautakunta), and get free advice from Finland's Consumer Advisory Services (kuluttajaneuvonta). If you're a consumer elsewhere in the EU, your national European Consumer Centre can help. For Finland, that's ECC Finland.

no-code.supply · Business ID 3390620-4 · VAT FI33906204 · contact@no-code.supply · Finland